At Pak Rimi, your personal information is treated with the same seriousness as your money. This Privacy Policy explains in plain language exactly what data we collect from Pakistani players, why we need it, how we store and protect it, who we share it with (and who we don't), and what rights you have over your own information.
These summarise our approach to data privacy. The full detail is in the policy sections below — please read them before playing at Pak Rimi.
Pak Rimi does not sell, rent or trade your personal information to any third party for their own marketing or commercial use. Your data stays within the Pak Rimi ecosystem unless sharing is operationally necessary or legally required.
Every piece of data transmitted between your device and Pak Rimi's servers is protected by SSL/TLS encryption. Sensitive stored data — including CNIC numbers and financial records — is encrypted at rest using industry-standard methods.
Pak Rimi only collects the personal data genuinely needed to operate your account, process payments in PKR, verify your identity and comply with our legal obligations. We do not collect data for the sake of it.
You have the right to access, correct and request deletion of your personal data held by Pak Rimi. Requests are handled within 30 days. Contact our support team at any time to exercise your data rights.
Where Pak Rimi shares data with third-party service providers — such as Easypaisa, JazzCash or KYC verification services — those providers are bound by contractual obligations to handle your data in compliance with applicable privacy standards.
In the event of a data security incident that affects your personal information, Pak Rimi will notify affected players promptly and take immediate steps to contain and remediate the incident. We do not cover up data breaches.
Pak Rimi ("we", "us", "the Company") operates the online gaming platform accessible at pakrimi.com. For the purposes of data protection, Pak Rimi is the data controller — meaning we are the entity that determines how and why personal data is processed. We are responsible for ensuring that the personal data of our Pakistani players is handled lawfully, fairly and transparently.
If you have any questions or concerns about how Pak Rimi handles your personal data, you can contact our dedicated privacy team at support@pakrimi.com. Our support team operates 24 hours a day, 7 days a week and can assist in both Urdu and English.
Pak Rimi collects personal data in three main ways: data you provide directly during registration and account use, data generated by your activity on the platform, and data received from third-party service providers during payment processing or identity verification.
| Data Category | Examples | Collection Method | Required? |
|---|---|---|---|
| Identity | Name, DOB, CNIC | Registration / KYC | Yes |
| Contact | Mobile, email, city | Registration | Yes |
| Payment | Wallet numbers, IBFT details | Deposit/Withdrawal | Yes |
| Gameplay | Bets, wins, losses, VIP points | Platform activity | Automatic |
| Technical | IP, device, browser | Automatic (session) | Automatic |
| Support | Chat logs, email content | Support interaction | When contact made |
Pak Rimi does not collect personal data without a clear and lawful reason. Every category of data we collect serves at least one of the following purposes:
Your name, contact details and identity information are required to create and maintain your Pak Rimi account, process deposits and withdrawals in PKR, operate the VIP Club and provide customer support. Without this data, we cannot provide the service you have signed up for.
Pak Rimi is required by its licensing and anti-money laundering obligations to verify the identity of players before they can make withdrawals above certain thresholds. CNIC verification, proof of address and source of funds documentation are collected to comply with these requirements. This is not optional — it is a legal requirement that applies to all regulated gaming operators.
Technical data including IP addresses, device fingerprints and login patterns are analysed by Pak Rimi's risk and fraud prevention systems. This is necessary to protect other players and the platform from account takeover, bonus abuse, money laundering and other harmful activity. This processing is in the legitimate interest of Pak Rimi and its player community.
Behavioural and gameplay data is used in aggregate, anonymised form to improve the Pak Rimi platform — identifying slow pages, understanding which features players use most, and improving the overall experience. Individual player data is not used for this purpose in a way that profiles you individually.
If you have opted in to receive promotional emails or SMS from Pak Rimi, we use your contact information and gameplay preferences to send relevant offers. This processing is based on your consent, which you can withdraw at any time. See Section 10 for details on managing marketing preferences.
All data transmitted between your device and Pak Rimi's servers is protected by TLS 1.2 or higher encryption. Sensitive data stored in our databases — including identity documents, payment account numbers and KYC records — is encrypted at rest using AES-256 encryption. This means that even in the unlikely event of unauthorised database access, this data cannot be read without the encryption keys, which are stored separately.
Access to personal data within Pak Rimi's internal systems is restricted on a strict need-to-know basis. Customer support agents can access account information necessary to resolve your query but cannot access full payment card numbers, CNIC scans or KYC documents without elevated authorisation. All internal data access is logged and audited.
Pak Rimi's servers are hosted in certified data centres with physical access controls, 24-hour surveillance and intrusion detection systems. Regular penetration testing and security audits are conducted by independent third-party security firms. Vulnerability patches are applied on an ongoing basis.
You play an important role in keeping your Pak Rimi account secure. Use a strong, unique password for your Pak Rimi account. Enable two-factor authentication from your account settings. Never share your login credentials with anyone. If you suspect your account has been accessed without your permission, contact support immediately at support@pakrimi.com.
Pak Rimi does not sell your personal data. We share data only where operationally necessary to deliver our service or where legally required. The following categories of third parties may receive personal data from Pak Rimi:
To process your deposits and withdrawals in PKR, Pak Rimi shares necessary payment information with Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking networks and card payment gateways. These providers receive only the data necessary to process your specific transaction and are bound by their own regulatory obligations regarding data handling.
To fulfil our identity verification requirements, Pak Rimi shares CNIC details and associated documentation with licensed third-party KYC verification providers. These providers verify the authenticity of documents and confirm identity against official databases. They are contractually prohibited from using your data for any purpose other than providing verification services to Pak Rimi.
Technical data including IP addresses, device identifiers and transaction patterns may be shared with fraud prevention service providers who help Pak Rimi identify suspicious activity. This sharing is carried out under strict data processing agreements and is in the legitimate interest of all players on the platform.
Pak Rimi may be required to disclose personal data to regulators, law enforcement agencies or courts where legally compelled to do so. In such cases, we will disclose only the minimum data required and will, where legally permissible, notify you that such a request has been made.
Pak Rimi uses cookies and similar tracking technologies on pakrimi.com. A cookie is a small text file stored on your device by your browser when you visit a website. Pak Rimi uses the following categories of cookies:
These cookies are required for the Pak Rimi platform to function. They manage your login session, maintain your game state, process transactions securely and enable account security features. These cookies cannot be disabled without breaking core platform functionality.
Pak Rimi uses anonymised analytics data to understand how players navigate the platform — which pages load slowly, which features are used most and where players encounter difficulty. This data does not identify you individually and is used only to improve the platform experience for all Pakistani players.
These cookies remember your platform preferences such as your preferred language, any accessibility settings you have enabled and your most recently used payment method. They make the platform more convenient to use on return visits.
You can control and delete cookies through your browser settings. Note that disabling essential cookies will affect the functionality of your Pak Rimi account. Instructions for managing cookies in common browsers (Chrome, Firefox, Safari) are available in your browser's help documentation.
Pak Rimi retains personal data only as long as necessary for the purposes it was collected and to comply with our legal obligations. The general retention principles are as follows:
When personal data is no longer required for any lawful purpose, Pak Rimi securely deletes or anonymises it. Secure deletion means the data cannot be recovered — it is not simply archived.
As a player at Pak Rimi, you have meaningful rights over your personal data. These rights are not complicated to exercise — contact our support team and we will guide you through the process.
You have the right to request a copy of all personal data Pak Rimi holds about you. We will provide this within 30 days of a verified request, free of charge. This includes your account data, gameplay history, transaction records and KYC status.
If any personal data Pak Rimi holds about you is inaccurate or out of date, you have the right to request a correction. For example, if your email address or phone number has changed, contact support and we'll update your records promptly.
You can request that Pak Rimi delete your personal data. Note that some data must be retained for legal compliance reasons — we will tell you clearly which data can be deleted and which must be kept, and why.
You can ask Pak Rimi to restrict how we use your data while a complaint or dispute is being resolved — for example, if you believe data we hold about you is inaccurate. Restricted data remains stored but is not actively processed.
You can request that Pak Rimi provides your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose. This applies to data you provided directly and that is processed based on your consent or contract.
Where Pak Rimi processes your data based on your consent — such as for marketing communications — you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that occurred before the withdrawal.
Pak Rimi is an adult gaming platform intended for players aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that an account has been registered by or for a minor, that account will be closed immediately, all funds returned to the payment source and all personal data deleted from our systems.
If you are a parent or guardian and believe that your child has created a Pak Rimi account, please contact us immediately at support@pakrimi.com with the subject line "Underage Account Report". We will investigate and act promptly. We strongly encourage parents to use parental control software on devices that may be accessible to minors.
If you have opted in to marketing communications from Pak Rimi, we may send you promotional emails and SMS messages about bonuses, new game launches, cricket betting special offers, VIP Club updates and other platform news. The frequency and content of these communications are personalised based on your gameplay activity — so a player who primarily bets on cricket will receive cricket-focused promotions rather than casino offers.
You can opt out of marketing communications from Pak Rimi at any time by:
Opting out of marketing communications does not affect transactional communications — you will still receive account-related notifications such as deposit confirmations, withdrawal approvals and VIP Club cashback credits.
Pak Rimi does not pass your contact information to third-party companies for their own marketing purposes. You will only ever receive marketing from Pak Rimi directly, and only if you have opted in.
Pak Rimi reviews and updates this Privacy Policy periodically to reflect changes in our operations, technology, legal obligations or regulatory requirements. When we make material changes — changes that affect how we use your personal data or that reduce your rights — we will notify you by email and display a prominent notice on the Pak Rimi platform at least 7 days before the changes take effect.
Minor updates — such as clarifications of existing practice, correction of typos or formatting changes — may be made without advance notification, but the "Last Updated" date at the top of this page will always reflect when the document was last changed. We encourage Pakistani players to review this policy periodically.
Continued use of the Pak Rimi platform after a policy update has taken effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should close your account before the effective date of the update.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a complaint about how Pak Rimi has handled your personal information, please contact us through any of the following channels:
We aim to acknowledge all privacy-related enquiries within 48 hours and provide a full response within 30 calendar days. Complex requests — such as full data exports — may take up to 30 days but we will keep you updated throughout.